No Hard Feelings

by Liz Fosslien

Book Reviews

  • Book tip: No Hard Feelings — The Secret Power of Embracing Emotions at Work A deeply researched, beautifully illustrated, and immediately actionable guide to turning emotions at work from a liability to an asset, for you and your team. to Tweet

About Book

We're addressing the elephant in the room. Managers who understand mental and emotional health are empowered to talk openly about it. This helps create an environment where everyone can do the job they were hired to do, including employees with a mental illness or psychiatric disability. In this book, we identify mental health conditions most commonly found in the workplace. Then, we recommend practical steps you can take as a manager to notice, identify, and properly interact with the elephants in your office. That's right. Elephants. We use a herd of elephants as a metaphor for employees experiencing a mental illness or episode of poor mental health. Amazing Mammoths need help addressing external stressors. Invisible Elephants benefit from routines and consistency. Rampaging Pachyderms can destroy relationships and the company's reputation with one stampede. Each pack looks, behaves, and communicates differently, but they all run the risk of becoming an obvious issue that no one wants to discuss. Knowing how to recognize and support these groups of employees (that absolutely exist in your office) is the key to meeting performance, business, and financial expectations. It also keeps you safe from potential discrimination claims and lawsuits. To make it easy for you to succeed in this endeavor, we included real stories from real companies so you know how other professionals intervened in some complex situations. We also provided the most relevant pieces of information from the Americans with Disabilities Act so you have a quick and easy reference for what you can say and do. Bottom line-you can meet people where they are, show empathy, and find new ways to accomplish tasks without jeopardizing your career, office.